'Smishing' text message scam

Learn more about smishing scams, why they're so convincing, and what can happen next.

It arrives at an awkward time. You’re busy, it contains a worrying message, and you need to act quicky because as the message might also say, the consequences could be serious if you don’t.

Equally it arrives when all is calm, you’re relaxed, there’s no obvious threats, nothing to worry about. It’s simply an ‘information or update text message.’ It couldn’t possibly be a scam.

But somewhere there’s a catch, a hook, a practice which scammers like to use. Each and every time – it’s just not always obvious.

That hook is their way of getting access to your private information, your details, your banking access codes and much more. They use this hook every time, again, because it’s not always that obvious.

This is why it’s important to pause once you’ve read the message. Pausing creates the chance to think about the message. It gives you the time to think whether it’s correct, applicable, or necessary. Were you really expecting a parcel, did you need to know there was a sale about to start, or is it questionable that you do owe a toll fee?

If you can identify the hook, the reason, the opportunity for the scammer to get access to your information, either immediately, later in the day, in 28 days or secretly, you will be able to put a stop to the scam. Thinking helps to make the right decision. Making the right decision, with confidence, helps to protect your private information.

The next time you are contacted by a stranger, without warning, without ever asking; listen to the voice inside your head. Is it saying something doesn’t feel right?

To help, always remember to Pause – Think – Decide every single time. You’re in control. So, always do all you can to stop the criminal from making you just another victim.

More scenarios for you to play or share

Just like scams, our scenarios will constantly evolve and update.  Follow us on social media to keep up to date with newly released scenarios.

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After a scam, what next?

What we think you could consider … if you’re the victim of a scam or fraud.

what next