Terms of Use
1. Introduction
Welcome to Scam-Aware (“the Website”), operated by Scam-Aware Ltd (“we”, “us”, “our”).
These Terms of Use govern your access to and use of the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
2. About the Website
Scam-Aware provides interactive educational scenarios, articles and learning resources designed to help individuals recognise, understand and avoid scams and fraud.
The Website is intended solely for educational and awareness purposes.
3. Acceptable Use
You agree to use the Website lawfully and responsibly.
You must not:
- use the Website for any unlawful or fraudulent purpose;
- interfere with or disrupt the operation or security of the Website;
- attempt to gain unauthorised access to the Website, its servers or associated systems;
- introduce viruses, malware or other harmful software;
- use automated tools, bots or scripts to copy, scrape or extract content from the Website without our prior written permission;
- copy, reproduce, distribute, modify or commercially exploit any part of the Website except where permitted by law or with our written consent.
4. User Contributions
If you submit feedback, suggestions or other communications to us relating to the Website, you grant Scam-Aware Ltd a non-exclusive, royalty-free right to use that feedback for the purpose of improving our products and services. This does not affect any personal data rights described in our Privacy Policy.
5. Intellectual Property
Unless otherwise stated, all content on this Website, including but not limited to interactive scenarios, scripts, dialogue, characters, graphics, videos, quizzes, reports, educational materials, text, logos, branding and other resources, is the intellectual property of Scam-Aware Ltd and is protected by copyright, trademark and other applicable intellectual property laws.
You may access and use the Website and its content for your own personal, non-commercial educational purposes only.
No content may be copied, reproduced, distributed, published, adapted or otherwise used without the prior written permission of Scam-Aware Ltd, except where permitted by applicable law.
Permission to use the Website
Subject to these Terms, Scam-Aware Ltd grants you a limited, non-exclusive, non-transferable and revocable licence to access and use the Website for your personal, non-commercial educational purposes.
6. Educational Disclaimer
The Website and its content are provided for general educational and awareness purposes only.
The information and interactive scenarios are designed to help users better understand how scams and fraud operate but do not constitute legal, financial, banking, investment, insurance, cybersecurity or professional advice.
While we make reasonable efforts to ensure that our content is accurate and up to date, we do not guarantee that completing our scenarios or following the information provided will prevent fraud, financial loss or other harm.
Users remain responsible for exercising their own judgement and seeking appropriate professional advice where necessary.
7. Anonymous Analytics
We use anonymous website analytics and anonymous interaction data to understand how visitors use the Website and our interactive scenarios.
This information helps us improve our educational content, website usability and future scenario development.
Further information about how we process this information is available in our Privacy Policy.
8. Statistical Insights
Anonymous and aggregated statistical insights generated through use of the Website and its interactive scenarios may be used to improve our educational resources.
These anonymous insights may be shared with professional subscribers, charities, not-for-profit organisations, government bodies and other organisations working to improve scam awareness and fraud prevention.
No individual participant can be identified from these reports.
9. External Links
The Website may contain links to third-party websites for your convenience or information.
Scam-Aware Ltd has no control over the content, security or privacy practices of third-party websites and accepts no responsibility for them. The inclusion of any link does not imply endorsement.
10. Website Availability
We aim to keep the Website available and functioning correctly at all times.
However, we do not guarantee uninterrupted or error-free access. We may suspend, withdraw, modify or update all or part of the Website at any time without notice for maintenance, security or operational reasons.
We reserve the right to modify, update, suspend or remove any content, feature or functionality of the Website at any time without prior notice.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Scam-Aware Ltd shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from:
- the use of, or inability to use, the Website;
- reliance on information or educational content provided on the Website;
- temporary interruptions, technical faults or unavailability of the Website;
- the content or any products or services provided by those third-party websites linked from the Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
12. Privacy
Our collection and processing of information is explained in our Privacy Policy and Cookie Policy, which form part of the information provided to users of this Website.
13. Changes to these Terms
We may update these Terms of Use from time to time.
The latest version will always be published on this page together with the date of the most recent revision.
Continued use of the Website after revised Terms have been published constitutes acceptance of those revised Terms.
14. Governing Law
These Terms of Use are governed by the laws of England and Wales.
Nothing in these Terms affects any mandatory rights that users may have under applicable consumer protection laws in their country of residence.
15. Organisation Memberships
Scam-Aware Ltd offers membership and subscription services for organisations, and may introduce additional services from time to time, including access to educational resources and aggregated statistical insights. These services are governed by separate commercial agreements or subscription terms provided to the subscribing organisation. These Terms of Use apply only to the use of the public website unless otherwise stated.
16. Reports and Statistical Insights
Statistical reports and behavioural insights produced by Scam-Aware Ltd are protected by intellectual property law. Unless otherwise agreed in writing, organisations receiving these reports are granted a limited, non-exclusive, non-transferable, revocable licence to use them for their own internal educational, research or operational purposes. Reports may not be reproduced, published, sold or distributed to third parties without the prior written permission of Scam-Aware Ltd.
17. Contact Us
If you have any questions about these Terms of Use, please contact:
Scam-Aware Ltd
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
Email: scam-aware-uk@protonmail.com
Effective date: 21 July 2026.