A busy family's week of scams

The Wilson family thought it was just another busy week.

A busy family's week
Family week of scams

The Wilson family thought it was just another busy week.

Between work, school, shopping, deliveries, and managing family life, everything seemed normal.

Like many families, the Wilson’s are busy, distracted, and trying to keep up with it all – and that’s exactly what scammers rely on.

This scenario follows the Wilson family through a week of realistic scam encounters, showing how fraudsters use urgency, trust, convenience, and confusion to target anyone they can.

Learn how to recognise the warning signs behind text message scams, fake companies, shopping fraud, subscription traps, and more before they catch you off guard.

Press PLAY to follow the Wilson family's story and learn how to spot the warning signs before it happens to you.

(Don’t worry – when you play one of our scenarios, your data remains completely anonymous.)

If you receive a suspicious text message, phone call or email make sure you pause, think, then decide.

Scammers are clever - be confident and trust that warning voice in your head when something is not quite right.

PAUSE

Take a moment.

You don’t have to reply right away - or at all.

You can stop the conversation whenever you like.


THINK

If something feels “off,” listen to that feeling.

Your intuition is there to help you - trust it.




DECIDE

Ask yourself, does this seem real?

It’s never silly or embarrassing to double-check, everyone does it.

And if it doesn’t feel right, you can report it.

Want to learn more about these scams?

More scenarios for you to play or share

Just like scams, our scenarios will constantly evolve and update.  Follow us on social media to keep up to date with newly released scenarios.

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